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Dear Valued Customers,

Sorry that the free shipping service doesn't apply to products in USA Warehouse.

1. Please choose shipping service from USA Warehouse which costs $4.00 by USPS. If wrong shipping method is chose, your order would be delayed till difference is paid.

2. Please do not choose items from different warehouses, otherwise, orders will be delayed. if you choose items from different warehouses, we will arrange split order for you. or refund.

3. Orders are shipped within 24hrs to 36hrs during business days for USA Warehouse items.

4. If the items you purchased not in stock in our USA Warehouse, we will arrange shipping from China, and refund shipping fee for you, when we received your message.

If you have any questions about your order, or if you are interested in the products, and would like to buy it from USA Warehouse, please feel free to contact with us.

Pre-sale Service: sales@hotecig.com

After-sale Service: service@hotecig.com 

Skype: wallbuyscube

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ePacket Shipping Delay Announcement

Dear Valued Customer, 
We just received the message from the China Post that the shipment via ePacket to most countries will be delayed. there is no enough shipping space due to the selling season is arriving. and Hong Kong customs increase the effort for security checking.

If your parcel is shipped to the United States or Canada or Australia or Russia or France via ePacket will be delayed for processing, due to the local post office cannot process the packages in time which result to a large number of packages are delayed.
 
We apologize for all the inconvenience caused you and we appreciate it for your understanding!

Thanks,
Hotecig Team


12/6/2017