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Countries That Banned E-cig Products

Dear valued customers,
Due to some countries have very strict policy to ban e-cig products, the parcel of the e-cig products might be rejected by local customs. 
Thus HOTECIG stopped shipping e-cig products to the following countries:

Saudi Arabia
Panama
Jordan
Bahrain
South Africa
United Arab Emirates

If you have any questions, please feel free to contact us to sales@hotecig.com with your order number.

Best regards,
HOTECIG Team

Common problem

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ePacket Shipping Delay Announcement

Dear Valued Customer, 
We just received the message from the China Post that the shipment via ePacket to most countries will be delayed. there is no enough shipping space due to the selling season is arriving. and Hong Kong customs increase the effort for security checking.

If your parcel is shipped to the United States or Canada or Australia or Russia or France via ePacket will be delayed for processing, due to the local post office cannot process the packages in time which result to a large number of packages are delayed.
 
We apologize for all the inconvenience caused you and we appreciate it for your understanding!

Thanks,
Hotecig Team


12/6/2017