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Shipping Methods

Hotecig have two warehouse now: China warehouse and German warehouse.

Shipping and Tracking:

From China Warehouse: Free Shipping by Airmail and 2 dollar for registered Airmail 

Deutsche post to Europe countries 5 dollar shipment fee.

From German warehouse: 

hotecig.com ships goods to germany via dhl post take only 1-5 days to arrive. 

to european countries other than germany we use Deutschland Post to Europe take 7-12 days to arrive. 

other shipment method dhl and ems Required extra shipping fee depends on the weight. 






Common problem

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Arrangement for Dragon Boat Fe in China

Dear Valued Customer, 

Thank you for your support HOTECIG.


HOTECIG is scheduled to be on holiday of the Dragon Boat Festival between May 28th to May 30th (HKT). 

HOTECIG shipping and customer service won't be available on May 28th to May 30th (HKT). But Hotecig site will remain operative during the holiday and order can be placed as usual. 

All services will resume on Tuesday morning, May 31st, and we will make every attempt to process and ship orders as soon.

And Recently we moved our german warehouse office address, will cause delay shiping out parcel from  German Waerhouse hope you kindly understand. We will contact later via email and give coupon code for problem caused. 

Parcel ship from china warehouse will not have any delay problem. 

Sorry for the inconvenience and thank you for your understanding.


Vape On!

HOTECIG TEAM


5/27/2017