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Shipping Methods

Hotecig have two warehouse now: China warehouse and German warehouse.

Shipping and Tracking:

From China Warehouse: Free Shipping by Airmail and 2 dollar for registered Airmail 

Deutsche post to Europe countries 5 dollar shipment fee.

From German warehouse: ships goods to germany via dhl post take only 1-5 days to arrive. 

to european countries other than germany we use Deutschland Post to Europe take 7-12 days to arrive. 

other shipment method dhl and ems Required extra shipping fee depends on the weight. 

Common problem

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Dear Valued Customer,

Thanks for your support on

The item SKU60200 has been shipped to you a few hours ago.
Tracking information will be available within a few business days on

Please kindly noted that we are working with shipping agent. After we ship the package to them, they will ship it to the airport and it would take a few business days for tracking information online.

Best Regards,
Hotecig Team!