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Dear Valued Customers,

Sorry that the free shipping service doesn't apply to products in German Warehouse.

1. Please choose shipping service from German Warehouse which costs $4.00 by Local DHL Germany and $7.00 by DHL European. If wrong shipping method is chose, your order would be delayed till difference is paid.

2. Please do not choose items from different warehouses, otherwise, orders will be delayed. if you choose items from different warehouses, we will arrange split order for you. or refund.

3. Orders are shipped within 24hrs to 36hrs during business days for German Warehouse items.

4. We stop shipping to Switzerland from German Warehouse temporarily, due to unforseen risk ship from Germany to Switzerland, For Switzerland customers, please kindly choose items from China warehouse.

5. If the items you purchased not in stock in our GWH, we will arrange shipping from China, and refund shipping fee for you, when we received your message.

If you have any questions about your order or if you are interested in the products, and would like to buy it from German warehouse, please feel free to contact with us.

Pre-sale Service: sales@hotecig.com

After-sale Service: german@hotecig.com

Skype: wallbuyscube


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