Fro (Pre-Sale), drop shipping, affiliates, suggestions, cooperation, please contact our representative email@example.com
For (After Sale)product problem/ order information, please contact customer service email firstname.lastname@example.org
Emails will be replied within 48h-72h on workday (Monday to Friday)
Live chat will only available from 9:00 am to 6:00 pm Monday to Friday (HKT)
Tel: +86 075536528086
Address: Room C305, Niulanqian Building Minzhi Road, Longhua New District, Shenzhen,China
Dear Valued Customer,
Thank you for your support HOTECIG.
HOTECIG is scheduled to be on holiday of the Dragon Boat Festival between May 28th to May 30th (HKT).
HOTECIG shipping and customer service won't be available on May 28th to May 30th (HKT). But Hotecig site will remain operative during the holiday and order can be placed as usual.
All services will resume on Tuesday morning, May 31st, and we will make every attempt to process and ship orders as soon.
And Recently we moved our german warehouse office address, will cause delay shiping out parcel from German Waerhouse hope you kindly understand. We will contact later via email and give coupon code for problem caused.
Parcel ship from china warehouse will not have any delay problem.
Sorry for the inconvenience and thank you for your understanding.