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Fro (Pre-Sale), drop shipping, affiliates, suggestions, cooperation, please contact our representative

For (After Sale)product problem/ order information, please contact customer service email

Emails will be replied within 48h-72h on workday (Monday to Friday)

Live chat will only available from 9:00 am to 6:00 pm Monday to Friday (HKT)

Tel: +86 075536528086

Address: Room C305, Niulanqian Building Minzhi Road, Longhua New District, Shenzhen,China

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Dear Valued Customer,

Thanks for your support on

The item SKU60200 has been shipped to you a few hours ago.
Tracking information will be available within a few business days on

Please kindly noted that we are working with shipping agent. After we ship the package to them, they will ship it to the airport and it would take a few business days for tracking information online.

Best Regards,
Hotecig Team!