Your location:

Contact us

Email:
Fro (Pre-Sale), drop shipping, affiliates, suggestions, cooperation, please contact our representative sales@hotecig.com

For (After Sale)product problem/ order information, please contact customer service email service@hotecig.com

Emails will be replied within 48h-72h on workday (Monday to Friday)

Live chat will only available from 9:00 am to 6:00 pm Monday to Friday (HKT)

Tel: +86 075536528086

Address: Room C305, Niulanqian Building Minzhi Road, Longhua New District, Shenzhen,China



Common problem

Recently Viewed
Arrangement for Dragon Boat Fe in China

Dear Valued Customer, 

Thank you for your support HOTECIG.


HOTECIG is scheduled to be on holiday of the Dragon Boat Festival between May 28th to May 30th (HKT). 

HOTECIG shipping and customer service won't be available on May 28th to May 30th (HKT). But Hotecig site will remain operative during the holiday and order can be placed as usual. 

All services will resume on Tuesday morning, May 31st, and we will make every attempt to process and ship orders as soon.

And Recently we moved our german warehouse office address, will cause delay shiping out parcel from  German Waerhouse hope you kindly understand. We will contact later via email and give coupon code for problem caused. 

Parcel ship from china warehouse will not have any delay problem. 

Sorry for the inconvenience and thank you for your understanding.


Vape On!

HOTECIG TEAM


5/27/2017