Your location:

How to see order status

To see the order status:

if you have a hotecig account. 

you can login in your hotecig account and view your account and billing history, change your password, update your contact information and manage your Usernames. It's a one-stop shop for managing your hotecig account! you can see order history there and your points. 

By creating an account with our store, you will be able to move through the checkout process faster.

if you not have a hotecig account you can see order status by below link 

http://hotecig.com/ordertrack 

Common problem

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Arrangement for the Labor Day

Dear Valued Customer, 
HOTECIG is scheduled to be on holiday of International Labor Day between April 29th to May 1st (HKT). 

HOTECIG shipping and customer service won't be available on April 29th to May 1st (HKT). All services will resume on May 2nd, 2017. But Hotecig site will remain operative during the holiday and order can be placed as usual. and we are now can accept payment from credit card.


Sorry for the inconvenience and thank you for your understanding.


Here are the events you can join now:

1. Sales up to 50% OFF:

http://hotecig.com/catalog/Promotion-good


2. FlashSale:

http://hotecig.com/activities/instantkill/flashsales/2/1


3. All item will be in discount on May 1st! 

Enjoy 10%OFF on order over $60 and 15%OFF on order value larger than $150!

Code for 10%OFF: LABOUR10 

Code for 15%OFF: MAY15 


Vape On!
HOTECIG Team!



4/28/2017