Sorry for our delayed delivery and any inconvenience has made to you.
It is delayed for all exporters due to #COVID-19.
Anyway, the situation is getting better and better with our greatest efforts.
Your packages are expected to deliver around 27th, Feb.
We'll update you tracking number since available.
Thanks for your support and understanding.
Should you have any question, please feel free to contact us at firstname.lastname@example.org.