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Return Policy

Please read these policies carefully as they are the terms of sale that govern your purchases at It will set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order in hotecig constitutes your agreement that the policies apply to the order, so be sure you understand it prior to placing your order in

Normally, we require you to send us picture/video for demonstrating the problem before we arrange process for returnining.

Common problem

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